devops3
(Kairos)
March 10, 2025, 7:27am
1
API Endpoint(s) and/or Zoom API Event(s)
N/A (OAuth app installation issue)
Description
I attempted to connect a Zoom OAuth app(App Marketplace ), but the following message was displayed:
You cannot install the app because you don’t have the required permissions. Please contact your IT administrator for permission and try again.
The permissions displayed in the Zoom dashboard under Dashboard and Report and User and Permission Management are:
Dashboard and Report → View “Usage reports”
User and Permission Management → Edit “Users”
The OAuth app I am trying to connect requires the following scopes:
report:read:admin
user:read:admin
webinar:write:admin
, webinar:read:admin
Why are these specific permissions required for the integration?
Best regards.
Hey @devops3
In order for your app to access certain endpoints, your user needs to have the correct permissions enabled under your role.
Make sure that your admin or account owner, grant those settings/permissions to your role
1 Like
devops3
(Kairos)
March 12, 2025, 12:26am
3
Hello Elisa.
Thank you for your response.
I understand that the user needs the appropriate role to install App.
Could you kindly clarify which specific role is required?
The app I’m trying to install requires the following scopes:
report:read:admin
user:read:admin
webinar:write:admin
, webinar:read:admin
Does this mean the user needs a role that corresponds to these scopes?
I would appreciate your guidance on this matter.
Thank you in advance for your support.
Best regards,
It’s possible to get user interface help for the needed permissions; I swapped in the application ID from your URL to produce this link to Zoom Account Role Privileges Required for Zoom for Kairos3 . There, you can see what each scope’s display name maps to for required role privileges:
Required App Scopes
Matching Zoom Account Role Privileges
View all user information
User and Permission Management - Users
View and manage all user Webinars
User and Permission Management - Users
View report data
Dashboard and Report - Usage reports
View all user Webinars
User and Permission Management - Users
1 Like