Is it iOS device ? If so it’s normal, audio / video / screen share is not support on zoom Web SDK for any iOS mobile browser.
If it’s not, which version / browser are you using ? You may need to just upgrade to a sooner version. I got similar message when testing web sdk for mobile browser on android, because the device my department gave me had a chrome not updated for months. So i had to update to latest version first.
Yes it is iphone 11 pro, it gives the same message on all browsers
It is supposed to be solved in web SDK version 1.8.5
Hey @osomaher1,
@nvivot, is correct. At this time iOS and mobile devices have limited support with the Client Web SDK.
You can see the supported functionality here:
For more details, regarding Web Assembly support across browsers, please see this chart:
Thanks,
Tommy
I clone code Sample App (Local) from here https://marketplace.zoom.us/docs/sdk/native-sdks/web (and then change api-key/secret in index.js)
And I still see the error "Your browser doesn’t support using computer’s Audio device, please upgrade your browser to the latest version.
"
I’m using chrome with latest version 92.0.4515.159 and see the SDK version is 1.9.7
Please help to support
Thanks
I got the solution, it relates to https
Thanks
I have same issue I updated my browser and cleaned cookies & cache zoom works fine. So, to use Zoom. install the latest version of a standard browser, such as Chrome.