Your connection has timed out and you cannot join the meeting. Verify your network connectivity and try again


Website not accessible

Hey @vietnamtopapp,

Please use this link: https://marketplace.zoom.us/docs/guides/getting-started/stay-up-to-date/upcoming-changes/web-sdk

Thanks,
Tommy

What is the CDN URL version? Currently we are using 1.7.3
https://source.zoom.us/1.7.3/lib/vendor/react.min.js

https://source.zoom.us/zoom-meeting-1.7.3.min.js

But getting {method: “join”, status: false, result: null, errorMessage: “The service is temporarily”, errorCode: 403} when try to join

5 hours back 1.7.4 resulted in 404 error. So tried with 1.7.3

Now 1.7.3 is not working any more.
1.7.4 files seem to be there but resulting in same error
{method: “join”, status: false, result: null, errorMessage: “The service is temporarily”, errorCode: 403}

1.7.4 seems to be working now.

Hi everyone,

The WebSDK is now operational, we’ve released Web SDK version 1.7.4. Please see the thread below.

Thanks
#codeHappy

CDN for 1.7.4 is still returning 403 error for https://zoom.us/api/v1/wc/info?callback=localJsonpCallback in Join method call

Yep not working, tried everything possible

@gggirj @kumar,

Can you double check the meeting ID to make sure it exist? ie. able to retrieve the meeting ID via API or try to join using the meeting ID outside of the WebSDK such as https://zoom.us/j/{meeting-id}/join

Also, if the problem still persist, can you DM me your index.js file, meeting ID, and 403 error in the console log?

It’s not working on 1.7.4 see below

Meeting id 326542161
{method: “join”, status: false, result: null, errorMessage: “The service is temporarily”, errorCode: 403}

updated to 1.7.4 but still not working.
join returns no error but also no success
having a black screen.

@mehmet.hayti What is the meeting ID that you’re using? What error do you see in the console?

solved the problem. Did write password instead of passWord.
But now I’m getting the

Your connection has timed out and you cannot join the meeting. Verify your network connectivity and try again.

error.
Error:
{method: “join”, status: false, result: null, errorMessage: undefined, errorCode: 1}

Using 1.7.4.
meeting ID is 7347076950

I have the same issue. Sample code not working on my local. Returns an error when i try to join on a meeting/webinar with message:

Joining meeting timeout.

Console returns this:

{method: “join”, status: false, result: null, errorMessage: undefined, errorCode: 1}

the same with version 1.7.3

Hi @abad,

What meeting ID were you using? Please make sure that if there is no password or email that it’s left blank within the meeting config file.

We have the same error:
errorCode: 403
errorMessage: “The service is temporarily”
method: “join”
result: null
status: false

Same thing on our end, the error “The service is temporarily”

I have no password on meeting config on my Zoom account and i set userEmail option in sdk meetConfig with my personal email.

I set the app keys from App Marketplace of my app.

It’s correct ? i think so

However, i have an error when i try to join with the sample code.

Any suggestion?

The meeting ID is

{method: “join”, status: false, result: null, errorMessage: “The service is temporarily”, errorCode: 403}

My meeting ID:

It’s not working on 1.7.4 see below , none of the meetings were able to join on web , please someone help us

Meeting id
{method: “join”, status: false, result: null, errorMessage: “The service is temporarily”, errorCode: 403}