Description
I managed recordings for users who host meetings. From time to time, I remove the recordings from the cloud to free up space. I have seen several recordings from different users that I am not able to playback.
Error
I am receiving an error stating “This recording does not exist. (3,301)”.
Which version?
Chrome Version 87.0.4280.141
To Reproduce(If applicable)
Steps to reproduce the behavior:
Go to account management - recording management - search for user
Click on recordings
See error This recording does not exist. (3,301)
Screenshots
If applicable, add screenshots to help explain your problem.
Thank you for reaching out to the Zoom Developer Forum. As this has to do with the Zoom Web Interface instead of the Web SDK, I recommend reaching out to our Customer Support Team as they will be able to assist you directly.