Zoom Salesforce Integration

Hi,

I have installed Zoom Managed package in one of my salesforce sandbox. I have got API key and secret from zoom admin and have configured the same in Zoom-Config in Salesforce. This allows me to schedule a zoom meeting from Salesforce.

However, I need to integrate zoom webinar with Salesforce. When i try to authorize zoom, by clicking authoise button, I get following error.

Can you please tell what permissions need to be turned on my zoom admin?

Thanks

Hey @RamaJ,

You must either be a Zoom account admin or owner to install account level apps, or have the proper permissions. You can check the permissions you need here: https://marketplace.zoom.us/apphelp/c8ZcoziZQoaFPE8x6INBag

Thanks,
Tommy

Hi @tommy,

Thank you for your response.

I have few more questions.

I need to integrate Salesforce with zoom. With help of our organisation’s zoom admin, I could authorize access after clicking Authorize button in Zoom_config in salesforce. Our organization is a big organization and after I integrated zoom with Salesforce, all Org’s webinars started getting populated in Salesforce-Zoom_Webinar object. Our zoom admin explained that zoom has got only two permissions “View all” or “none”. i.e. if I need to get webinar data in salesforce for an Organization’s Zoom account, I cannot filter it based on different departments of organization.

e.g.

My organization has got three departments .I want only department #1 's webinars in salesforce, not all. How can i control that?

Also, where can get I detailed Zoom-Salesforce documentation. I found incomplete documentation. e.g
https://zoomappdocs.zoom.us/salesforce/install-and-configure/object-customization/other . This page looks incomplete.

Thanks

Hey @RamaJ,

The Salesforce integration cannot filter based on department (subset of Zoom users in one account). May I ask your account # to see if there is another solution?

Here is the Zoom Salesforce App docs: https://zoomappdocs.zoom.us/salesforce

I will see if the “Other” page is missing any information.

Thanks,
Tommy