ZR-CSAPI vs Controller Apps


#1

Hello,

Context

We are installing Zoom Rooms on Mac Minis as part of a wider AV installation. We will be writing a custom control system/interface for the client so that we can create a seamless experience with VC and other in-room functionality. However, the client has Zoom Rooms in other locations so wants a consistent experience.

I am fairly new to Zoom, and trying to rapidly learn. I thought it best to ask here and learn from those with more experience! I have looked at all the documentation that I can.

Questions

  1. Does the ZR-CSAPI have feature parity with the Zoom Room Controller apps (e.g. for iPad) (i.e. can we build a custom controller with the same feature set)?
  2. If not, are there any specific features missing or not yet implemented that it is useful to be aware of?

Thank you!


#2

Hello Ben,

For the current beta 16 release, and our next release (scheduled for this Sunday), the ZR-CSAPI will have most of the major features in the iPad Zoom Room Controller app, however it is missing a couple of features such as keypad during SIP calls, waiting room (new Zoom Room feature), multi-sharing, raise hands, assign co-host, assign person to write closed captions and a couple of other smaller features.

You can see the full feature set in this documentation link: https://zaapi.docs.stoplight.io/

However, for the most part you should be able to build a fully functional Zoom Room controller using the current API.


#3

Hi Zach,

Thank you for your detailed answer, I appreciate that. Sounds like it should fit ours needs.

In general is the ZR-CSAPI meant to “keep up” with new features (even if it’s a little behind)?


#4

Hi Ben,

Yes, so far new features have been released in our official ZR controller first, then the features have been exposed to the ZR-CSAPI. However, currently there are no further commitments on the ZR-CSAPI, it does not mean we will not add more features, but it is not a guarantee.


#5

Thank you for the information, really useful.