When I delete a webinar from the web portal, I get an option to “Send webinar cancellation email to panelists and registrants” with the ability to customize the subject and content.
I want to follow-up on this issue where " Delete webinar via API does not send out Webinar cancellation message to the registrants". Is this working now?
One other question: So We want the ability to cancel the webinar (which could have many registrants) via API. Is there any API using which we can update the status of the webinar to “CANCEL” and it would trigger the cancellation emails to all the registrants?
This has not been fixed yet, but I have requested upped priority.
As for your second question, the only endpoint that can do this as of current, is the Update Webinar Registrant Status endpoint which cancels users registration on a per user basis.
Just to add some more context @will.zoom. Our team needs to get this functionality working, and so we are just double confirming that this fix is still targeted to happen in October. Thank you!
Our team is still targeting this in an upcoming release, and it’s likely this will be released shortly, but the timing is subject to change. As soon as we have an update, we will circle back here.