Hey @philip.steel,
JWT Tokens should be working now. Can you provide more details of your issue in a new topic?
Thanks,
Tommy
Hey @philip.steel,
JWT Tokens should be working now. Can you provide more details of your issue in a new topic?
Thanks,
Tommy
Hi,
Any updates on the JWT API problems? Still unable to use my Zoom education account to integrate with a Zoom plugin for WordPress. I continue to receive the āInvalid access tokenā. Iāve deactivated and reactivated the Zoom API app, also deactivated all the WordPress plugins and flushed the cache. The problem seems to show the same symptoms as 2 days ago but according to your status bar the issue has been fixed?
Hello,
I am having the exact same problem as MilesLearning for about the same amount of time. Is there something that weāre doing wrong?
Hey @MilesLearning, @fillmoedeuce,
Can you please share your account # with developersupport@zoom.us so I can do a hard reset?
Thanks,
Tommy
Thank you for the assistance
Hi Tommy,
Iāve been having the same issues with JWT Tokens and deactivating did not help could you also hard reset my account?
Thanks,
Rohit
Hello Tommy,
Can you please do a hard reset to my account too?
I deactivated and activated many times but still doesnāt work.
Thank you
Yan
Hello Tommy,
Can you please do a hard reset to my account too?
I deactivated and activated many times but still doesnāt work.
Thank you
Yan
Hello Tommy,
My account number is.
Thanks for the help! Please net me know when you reset it so I can give it a go.
No me funciona, a mi me aparece invalid token.
The problem still persist even after the hard reset? Iāve tried deactivating the JWT API and regenerating a new key and also waiting 2 minutes in between but I still have the issue āinvalid token accessā when trying to connect the app on my WordPress website.
Hi Tommy,
Could you please do a hard reset to my account as well?
Thanks
MilesLearning,
Are you sure the have done the hard reset already?
Hello Tommy,
My account number is. Thank you for your help.
Thanks,
Denly
Can you please confirm if the hard reset has been completed?
I am also having the same issue āsession timeoutā, can you please perform a hard reset for my account:
Account Number:
Was this issue fixed?
Still does not work,
is there any issue with https://marketplace.zoom.us/docs/api-reference/zoom-api/meetings/meeting api?
Same issue for us when using the Web SDK, here is the account #
Can you reset this as well please @tommy