Description I’m using the WebSDK to join a Zoom meeting but navigating on the join meeting link we get this error intermittently. Sometimes joining the meeting is successful without any issues but some times this error comes up. There are no network issues on the client end. “Joining meeting timeo…

Hey @haseeb , @ronen.landesman , @zun , We have implemented an additional fix for the Web SDK timeout issue. Please try again. :slight_smile: If you still experience, the issue please let us know. Thanks, Tommy

@tommy we are still facing the issue as it was yesterday & it’s clear from the comments that we are not alone. People using different versions of the SDK even the latest ones are having the same issue pretty consistently. Also, I don’t understand the purpose of the Zoom Status Page if it is not goi…

Hi, Same issue here when using zoom API through a HiveBrite system. Was working fine until this morning. I agree with previous user - if this is a system issue why is it not being notified in the staus page? Please advise ASAP @tommy

@tommy Hi, I got the same issue. Yesterday there was no problem. Please notify us when there is any update on this issue. Thank you, Message is in Japanese and has meaning “Joining meeting timeout” [zoom]

@Gustavo @marwan.zakaraia @rainer @konrad @gshukla @haseeb @lif-support @zun We are investigating the issue again, and will provide an update as soon as possible. Thanks, Will

@Gustavo @marwan.zakaraia @rainer @konrad @gshukla @haseeb @lif-support @zun If you are still seeing this issue, please share the following details with us at developersupport@zoom.us : Account ID Meeting ID (the ID you’re testing with) Web SDK Version Our team will investigate this issue for you…

@will.zoom thanks - have sent this. This is an urgent matter to a reply ASAP would be much appreciated. Thanks

Details sent. Awaiting response, thanks!

Thanks @lif-support , @haseeb , @mikeneil500 , We are working to fix the issue as quick as possible and will post here with updates. -Tommy

@will.zoom @tommy I sent my detail information. Email Subject: [Issue 41399] - Joining meeting timeout from Web SDK Looking forward to hearing from you.

Joining meeting timeout from Web SDK

Meeting SDK Web

ronen.landesman (Ronen) January 27, 2021, 6:37am 32

Hey,

I am also still have the problem?
Do you need my details as well?

Thanks.

Already has other meetings in progress console error

Topic		Replies	Views
Joining meeting timeout Web	66	13404	June 18, 2020
V1.8.1: Joining meeting timeout. Your connection has timed out and you cannot join the meeting. Verify your network connectivity and try again Web	6	2202	January 28, 2021
Impossible to join meeting from Web SDK since this morning Web	1	506	May 1, 2020
Joining meeting timeout in Zoom Web Client & SDK Web	5	1531	August 20, 2020
Your connection has timed out and you cannot join the meeting. Verify your network connectivity and try again Web	241	47218	February 17, 2021

Joining meeting timeout from Web SDK

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