Your connection has timed out and you cannot join the meeting. Verify your network connectivity and try again

[tommy (Tommy Gaessler)]

Hey @joep,

@joep

But that implies that it shouldn’t work at all, where in fact, it works everywhere except on the one single mac. How is that possible?

Thanks for the clarification! Can you make sure the Mac’s time settings are synced properly:

Join meeting timeout or signature expired

Hi @vijayk.kannan, For the signature issue, make sure to use the system time and make sure the time syncs with world time. Generate a signature by ZoomMtg.generateSignature. - Example of syncing your machine time using window 10 [e1b2c451-e93c-4238-b464-ead68f8cca69] Example for using Mac [image] Generate a signature by customer web backend with sync server time. We are currently investigation to see if there is a sync issue on our end as well. We’ll follow up as soon as we’re done lo…

Thanks,
Tommy