When participants join, the audio quality is really bad. All sound is sent and received, but there’s a delay and there’s robot like voice. The robot like voice changes the voice of the person talking and makes it impossible to hear well.
However, when I tested and let the participant join from the Zoom application, the sound quality is really good as usual.
Meeting host; from Zoom application on the computer (latest version)
Meeting participant; tested on multiple devices and browsers - web sdk on Google Chrome (Android) and on Google Chrome and Opera on the Computer.
Smartphone (please complete the following information):
- OS: Android 10
- Browser: Chrome
After testing multiple times, the problem is now from the web browser on the smartphone only. Google Chrome on the computer works fine.