Thanks for your information. Hope the zoom web back soon.
Happy to help, stay updated here:
Thanks,
Tommy
Hi
Michael_Purnell i am using jwt encryption please find other details except accountid below:
Api Key:
Api Secret :
Meeting ID :
4536120945
If you need any thing else kindly ask and help, i don’t know where to find account number because i am using jwt authentication.
Thanks,
Nikesh Sharma
Hi @michael_p.zoom,
i have emailed all asked details on developersupport@zoom.us,
please find details and help us to integrate.
mail sub: Connection Time Out On Meeting Join Issue BY singhnikesh459
any updates?
I’ve read the whole thread and using JWT key.
still getting same error (also tried all roles)
Thanks
Dekel
I’ve read the whole thread. Using the correct zoom id, jwt stuff(hardcoded) and its still not working.
Gives the error: ‘joining failed’
Hey @dj.srivastava23,
Can you please share steps to reproduce the issue, your code, and the signature you are generating to developersupport@zoom.us so I can debug?
Thanks,
Tommy
Hi,
I’ve also read the whole thread and am experiencing the ‘Joining failed’ error code: 1 issue.
I was able to successfully initialize the Zoom meeting around the time 1.7.5 was released. Today neither 1.7.5 nor 1.7.6 works for me.
I get the signature and then initialize the Zoom WebSDK, then I try to join using the below code:
ZoomMtg.join({
userEmail: 'user@xxx.com',
meetingNumber: meetingJoinData.meetingNumber,
userName: meetingJoinData.userName,
signature: meetingJoinData.signature,
passWord: meetingJoinData.passWord || '',
apiKey: ZoomService.API_KEY,
success: resolve,
error: reject
})
Hi,
Today it started working properly without any changes on our side, so it appears that this issue got solved.
Thanks!
Hi All,
We are implementing a fix for this bug, your issues should be resolved by tomorrow morning.
Hi All,
If you’re experiencing request timeout issues and have a Basic/Free account, the workaround would be to upgrade your account to a Pro account to resolve the issue.
Let us know if this works for you.
Thanks
Hi Guys. Just to let you know…
I was having these Joining Fail issues, and it was just because I was generating the signature incorrectly.
Being more specific, I was passing the “role” as a “0” (string) and not 0 (number).
I hope it helps someone!
Cheers