Contact Center

Zoom Virtual Agent The Zoom Virtual Agent (ZVA) is an AI-powered chatbot. It delivers customer support, responds to inquiries, and executes tasks in a conversational style. For details, see Zoom Virtual Agent Support. Contact Center Android Ask questions specific to the Android SDK here. Contact Center iOS Questions specific to the iOS SDK can be answered here.

Topic	Replies	Views	Activity
About the Contact Center category Contact Center	0	2078	August 26, 2022
Unable to retrieve transcripts file with Contact Center API Contact Center	0	40	April 24, 2024
Recording to Local did not convert, is it lost forever? Contact Center recording	1	89	April 22, 2024
Zoom Virtual Agent(AI Management) Zoom Virtual Agent	0	64	April 2, 2024
Zoom CC Embed Conferencing Issues Contact Center	3	97	April 1, 2024
Zoom Contact Center Smart Embed, Administration integration Contact Center	4	870	December 27, 2023
Increase Limitation Contact Center	1	135	March 12, 2024
Is there a way to open the Zoom Virtual Agent via a URL? Contact Center webhooks , api	3	212	March 6, 2024
Requesting for zcc-sdk.js older version URGENTLY Contact Center	0	208	February 25, 2024
Zoom Contact Centre API - supported flows and user lists Contact Center	0	381	February 13, 2024
Missing scopes for Server to Server apps Contact Center	3	280	February 12, 2024
Error For Integrate ZCC SDK In My Natice Code React And Express Js Contact Center contact_center	4	372	February 8, 2024
Ssue with Zoom Contact Center Smart Embed Integration in React Project Contact Center api , sdk	4	467	February 8, 2024
Can't connect to an audio in the second engagement Contact Center	13	775	January 8, 2024
INVALID_OPERATION Camera is starting, please wait Contact Center	1	372	January 5, 2024
How should I update the Contact Center SDK for web? Contact Center	1	590	December 15, 2023
Zoom Contact Center \| Developer Logs Contact Center api , contact_center	3	634	December 13, 2023
Script widget \| Get phone number Contact Center	3	471	December 6, 2023
Engagement is not started in iOS on web Contact Center	2	517	November 20, 2023
No conferencing event in Zoom Contact Center API Contact Center api , websockets , contact_center	5	778	November 10, 2023
Zoom Contact Center Flow Development Audio/Image upload issue Contact Center	1	686	November 8, 2023
Not able to Upload media in ZOOM contact center Contact Center	0	687	October 31, 2023
Contact Center Variables \| Is it possible to create complex variables or array variables in ZOOM CC? Contact Center	0	773	October 30, 2023
Mobile Safari blocks all clicks after an error when trying to create a new video client instance Contact Center ios	19	1042	November 26, 2023
EngagementEnd event does not work at all Contact Center	0	664	September 13, 2023
Prepopulation of user email Contact Center iOS	6	750	September 13, 2023
How to invoke action method introduce in Web SDK v2.5.0? Contact Center sdk	0	749	July 26, 2023
Customized button in Chat windows in Agent Contact Center Contact Center	0	1097	July 19, 2023
Adding Alternative host for existing recurring meeting Contact Center iOS	1	2516	July 13, 2023
Web Chat errors using zcc-sdk.js / Campaign embedded web tag - Not working Contact Center	1	1005	May 23, 2023